Telecomm Customer Care Executive

Skill-based training for telecom customer support roles focusing on communication, systems handling, and service quality.

2 Months 8 modules Beginner 1300+ Students

Course Syllabus

Overview of telecom services, plans, and terminology.

Call etiquette, problem-solving, and empathy building.

CRM systems, ticketing tools, and documentation.

Handling difficult customers and escalation procedures.

Customer experience trainer with specialization in telecom processes and voice support.

Enroll now and get lifetime access to all modules, updates, and mentor support.